Terms & Conditions

Use of this website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are incompetent to contract, including minors and undischarged insolvents, are not eligible to use the website. If you are under 18, you may use the website only under the supervision of a parent or legal guardian.

To access certain features, you may need to register an account. You are responsible for keeping your display name, password, and all activity under your account confidential.

You agree to provide true, accurate, current, and complete information. If information is untrue or inaccurate, we may suspend or terminate your account.

Accuracy. We strive to display colours and patterns as accurately as possible, but we cannot guarantee that your device will match the garment exactly.

Pricing. All prices are in Indian Rupees (INR) and inclusive of applicable taxes (GST) unless stated otherwise. Prices and availability may change without prior notice.

Errors. If a product is listed at an incorrect price due to a typographical error, we may refuse or cancel orders for that product, even if confirmed and paid. If payment was processed, a full refund will be issued.

We offer Credit/Debit Cards, UPI, Net Banking, and Cash on Delivery (COD).

• By choosing a prepaid method, you warrant that you are authorised to use that payment instrument.
• For COD orders, a mandatory non-refundable convenience fee applies, as outlined in our Return & Exchange Policy.
• For partial COD, the advance payment is non-refundable if the order is rejected at delivery.

All content on this website — text, graphics, logos, images, audio, downloads, data compilations, and software — is the property of the Company or its suppliers, protected by Indian and international copyright and trademark laws. You may not extract, reproduce, or systematically use parts of the website without our written consent.

You agree not to use the website to:

• Host, upload, or share information that belongs to another person without right.
• Upload viruses, trojans, or other malicious code.
• Engage in fraud or impersonate any person or entity.

To the fullest extent permitted by law, the Company, its directors, employees, and affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, use, or goodwill arising from your use of (or inability to use) the website, or from any third-party conduct or content.

These terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020:

• Name: Customer Experience Team
• Email: support@pehnaura.in
• Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)